CSE in practice – Consultancy case: Recommendations for implementing CSE
Adaptive Leadership for Transforming Business

This lesson focus on the need for identifying (underlying) patterns and routines and identifying leverage points. For this please read Wicked World Chapter 3, placing emphasis on pages 92 – 100. Also refer to the following diagram:

Patterns and routines: the constant interaction of people with their immediate environment results in interaction patterns and routines.


Leverage points are places to intervene in a system.

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